Holy smokes! I've heard really great things about this restaurant, so I was really excited that I had the opportunity to come here. My boyfriend was at work so I came here by myself and ordered the combo for about $37--a special that they offer on weekdays. The meats were fresh, and the vegetables were plentiful. The sauce bar was clean with a variety of condiments to choose from. I even enjoyed the variety of fish balls that were provided in the combo. I do have to admit that the Szechuan broth was too oily and spicy for me, not in a good way. Thank goodness a water broth was provided because once I started eating with the water broth, I really indulged in my experience and really started to understand the value of having good sauce for hot pot. Nevertheless, I really appreciate the fantastic, personalized service for my dining experience. The waiter was so courteous that he even crafted his own sauce to give me! Delightful experience. I can't wait to bring my boyfriend here next time!

Haidilao had the best service! Tran and Christian the noodle dancer has amazing service. Tran was very patient with our questions. Christian has amazing dance moves. The birthday choir was top notch vocalists. The food was great and the noodles were so good!! Visit them I had the best unique experience!

A TX hot pot spot?! Yasssss! Very popular spot for sure but enjoyed the vibes and the food itself. Our waitness was great and definitely on top of everything to make sure we were happy with everything coming out! They didn't have one of my beers available and was super apologizing over it that she offered their haidilao branded beers 2 for 1 deal so I can try both, which was really nice! Food wise, everything was tasty and came out fast for us to start our hot pot, but man that spicy base, it creeps up, I love my spicy foods but wow, towards the tail end it got a little crazy hahah and this was the second to extreme level hot haha! We had an array of seafood, meats and veggies to mix up of choices. Reasons on why I love hot pot, you can get an array of things to mix with soup bases to get the flavor of that base and have a party in your mouth! Would come back whenever I'm in the Frisco/Dallas area!!

Jon was our server tonight and he was a DELIGHT! Super friendly and attentive. On top of that, the food was delicious and fresh! Overall, loved this place!

We just experienced the best Haidilao experience last night, all thanks to Shawn :-) You can tell that their #1 priority is hospitality. Food: This time around, I was really impressed with the menu! We opted for the Tomato and Mushroom soup bases, which provided a perfect balance-tomato's acidity complemented the earthy notes of the mushroom. The Wagyu Chuck Roll was buttery and rich, definitely the star of the meal. The assorted vegetable combo was delightful, allowing us to discover our favorites. We also ordered vermicelli noodles, which are always a bit tricky but still satisfying. The New York Steak Slice was decent, but next time, we'll stick with the Wagyu for sure. Watermelon juice was refreshing, especially once we added ice, thanks to Shawn's quick assistance. Service: Our server, Shawn, made all the difference. He was attentive, knowledgeable, and genuinely enthusiastic about our experience. From giving us a wet naps, hair ties, and aprons right away. Fulfilled our questions by recommending his way to craft the perfect hotpot sauce, Shawn went above and beyond. His humor and warmth as well as his aura made our visit enjoyable, and he truly represented what excellent service should be. We'll definitely ask for him on our next visit! Ambiance: The atmosphere at Haidilao was casual yet cozy, creating a welcoming vibe perfect for enjoying a meal with friends. The staff, including the managers, were friendly and helpful, making sure we had everything we needed. It felt like a community-focused space, especially since we arrived before the dinner rush, allowing us to fully enjoy the experience. Overall, this visit exceeded my expectations and has renewed my love for Haidilao. Shawn's exceptional service and the delicious food have made me eager to return!

Went here with my boyfriend, since he's told me about it and the robot that delivers your food. We were greeted and seated right away by the hostess. Such friendly staff and our waiter was very accommodating and helpful. We got the meat lovers, veggies, chicken, handmade noodles and ramen. The broth was spicier than what I'm used to, but was tolerable. The flavor was really yummy and the protein and veggies we ordered were really good. Just not a fan of the marinated meat they had. Not sure what it was called, but it was too chewy for our liking and we didn't finish it. Other than that, it was a fun and delicious experience. Definitely a place to try and check out if you're in the mood for hotpot or something new. I really like the ambiance since it felt like I teleported to Asia.

Having lived in Southern California, I've been to haidilao so many times i lost count and i'm actually glad they have one in DFW. hot pot places are a dime a dozen, but what sets haidilao apart is the customer service. they're very attentive and they're do little things to make sure your entire dining experience is well taken care of. We ended up going before 5pm, which i believe was to try to capitalize on the special combo pricing of roughly 26 bucks a person for 1 small hot pot soup base along with veggies and meats. We definitely ordered more food to drop into the hot pot. the meat came with both thinly sliced beef and lamb. we ordered more items, and my favorite was duck blood, shrimp paste wrapped with bamboo fungus skin (it sound weird, but the fungus skin absorbs all the soup flavor) and lotus roots. We also got bread with condense milk (not sure what its called in english, but its xiaomantou)... definitely get this, its so tasty. (see photo) if you've never been, i would recommend getting the tomato soup base. since we got two combos, we got one tomato soup and one black pepper pork & chicken. They also have a self service sauce bar with small items to snack on along with a dessert bar. the dessert section is a nice way to end your meal.

We were craving HAIDILAO after going to the one in Singapore and the Frisco location did not disappoint! Ingredient quality is great, we love both the soup bases we chose for our half and half pot (spiciest one & the pork bone broth one), and service was really good! We ordered quite a lot of different meats. The ribeye, duck breast, fish, shrimp, and pork belly. All were delicious. The veggie platter was pretty big, we ordered two but probably only needed one. Love that you can make your own dipping sauces too. I ordered the lemon tea which I've had before and love, hubby ordered the orange juice soda which was interesting but good and refreshing. It wasn't too busy on a Thursday night so we didn't have to wait for a table and it didn't feel crowded. The prices can add up but we felt like it's worth the quality of what you get and the portions are good sized for the price. Will be back especially come winter!!! Nothing like a good hot pot when it's cold out!

LOVE LOVE LOVE Haidilao! Amazing food and top notch service. This place has become one of the restaurants we frequent. The vibe is great! All the servers who've helped us at different visits have been lovely: Shawn, Christian, Lili, etc! They went ABOVE and BEYOND to make sure we were taken care of!!! This is an a la carte hot pot restaurant. You order through an ipad they give you. You choose your soup bases (we also go with pork & spicy pork broths. They have a sauce bar to build your own soup, and it also has fruits and other small bites. The meat is great quality and the broths are flavorful! We're huge fans of their seafood balls, handmade noodles, and wings as well. For dessert, we always go with fried mantou with condensed milk. It always comes hot and fresh! On your way out, you get free ice cream and bags with snacks. There's also some phrases you can say to get free stuff! Highly recommend Haidilao!! It's one of our favorite spots here in DFW! We keep coming back for the fantastic service and quality food!

Hai Di Lao has been on my radar for some time, largely thanks to the videos of the dancing noodle performers circulating on social media. After finally being able to witness Hai Di Lao for my first time, let's just say, Hai Di Lao has exceeded all my expectations and then some. The restaurant offered impeccable service, quality, thoughtfulness and has made everything as efficient as possible. Starting from being seated, you are welcomed with fresh aprons and complementary hair ties-- setting you up for success without the mess! A server quickly goes through the operating instructions on how to use their made-to-order tablet. Starting with the broth, you have the option to choose 1 to 4 different broths, ranging from mild to deathly spicy. From there, all food items are a la carte, allowing you to tailor your dining experience exactly as you wish. Dishes range from exotic items (ie: lamb brain, pork intestines) to the more mainstream (ie: sirloin beef, shrimp). Cooking your food is a breeze, as you toss all items into the pot, strain, eat and enjoy. Lastly, the dancing noodle is a MUST! Note: you're not really ordering it so much for the noodles, but more so for the entertaining show where a noodle performer comes by your table with a mini-speaker and dances with the noodle as if it were a magical ribbon come to life.